Samsung’s new music player design and
The 4 P’s of marketing
See “He helped build the iPod; now he has built a rival” (Database, page 5)
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Article
MUSIC PLAYERS SAMSUNG TAKES ON APPLE
He helped build the iPod; now he has built a rivalWhen Samsung, the consumer electronics giant, decided to mount a serious challenge to Apple Computer's iPod music player early last year, it turned to a little-known Silicon Valley software start-up with a cluttered one-room office tucked away here in a building above a mortgage title company.
The result of that partnership is Samsung's newest Z5 portable MP3 player, which will appear on store shelves on March 5. The software inside the player was forged at Iventor by a small team of programmers led by Paul Mercer, 38, a veteran Apple Macintosh software designer.
Samsung's decision to hire Mercer is significant because Apple, in designing the original iPod four years ago, turned to Pixo, the company Mercer founded after he left Apple in 1994 to create software for hand-held devices.
Apple used Pixo software to create the music player's simple interface, and Pixo's name appeared in the credits of the original iPod MP3 player. Sun Microsystems acquired Pixo in 2003.
For Mercer, the Samsung project is the culmination of more than two decades of focus on extending personal computer technologies to the realm of portable devices.
``My whole vision has been to take Macintosh-class technology and to move it into new places,'' he said during an interview in his office, which was filled with more than a dozen smart phones in various stages of disassembly.
Samsung executives said they had engaged Mercer and Iventor to design a user interface for the Z5 because they were hoping to offer an ease of use that matched that of the iPod, which has a simple screen and a distinctive touch-sensitive scroll wheel for making selections.
``Paul helped us to design and develop a user interface for the Z5 from the beginning,'' said Phillip Chung, vice president for the digital audiovisual division at Samsung Electronics.
Samsung's choice of Mercer also shows how much consumer electronics now rely on the powerful computing capabilities that defined personal computers two decades ago. Samsung is betting that it can win a share of the music market dominated by Apple by using new software that mimics what is found in powerful PCs.
The Z5, shaped like a stick of gum, has a 1.8-inch colour screen and a 35-hour battery life, and is priced at $199 to $249 to compete with the iPod Nano, which costs $149 to $249. Early reviews have been positive, and Samsung is hoping that the Z5 will work smoothly with the range of subscription music services that support the Microsoft PlaysForSure digital music standard.
But a significant factor in Apple's success in digital music is the seamless connection between its iTunes Music Store software and the iPod players. The rest of the industry, hampered by the division between hardware, software and online music providers, has not come close to offering consumers a music experience as easy as Apple's.
It is not known whether subscription music services, which permit users to choose among hundreds of thousands of songs but require a continual monthly payment, will win broad consumer approval.
What does set the new Samsung device apart from other digital music players and even from Apple's newest iPod Nano is the fluid quality of its software, which includes transparency effects usually found only in powerful PCs and video game machines. This technology gives a more refined and polished appearance to the Z5 software.
Such design flourish is characteristic of Mercer's approach, said a number of Silicon Valley software designers who have worked with him both at Apple and elsewhere.
``He is an unusually detail-oriented software engineer,'' said Steve Capps, a former Apple and Microsoft software engineer, who was one of the designers of the original Macintosh interface and the leader of the Newton project, which created a hand-held computer. ``He knows how to architect small pieces of software code.''
Alliances between small firms and big electronics makers are becoming increasingly common as companies are forced to bring new devices to market practically every season.
``We're seeing the rise of independent specialists who have a deep understanding of things that big companies don't have the ability to do,'' said Paul Saffo, a Silicon Valley consultant who is chairman of Samsung's science board.
Mercer left Apple in 1994 and founded Pixo. Although Pixo grew to more than 100 software developers during the dot-com boom years, it was ultimately sold to Sun because, Mercer said, it had grown too large to maintain its focus.
At Iventor, which he founded in 2000, Mercer has made no immediate effort to expand the company but instead has concentrated on building a new software platform that can be used in products like the MP3 player.
The Samsung Z5 was done on a tight schedule, and Mercer said he worked ``hacker hours''.
Now that the Z5 is about to reach the market, he is thinking about his next technology target. Mercer said he was still dreaming about a personal device that offered complete access to information and media. NYT







